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Network Adequacy

Consumers need accurate, up-to-date information about which providers are in their plan’s network so they can understand their options for care and avoid visiting costly out-of-network providers. Accurate information is particularly important for underserved communities, including those with limited-English-proficiency (LEP), who may wish to keep their current providers or have less experience navigating the health care system.

Health Access has led the passage of a number of laws to make networks more robust, and help consumers find out what providers are in their networks. Due to Health Access’ work, provider directories are accessible to all Californians online, updated weekly, and checked for accuracy annually.