We congratulate Dr. Donald Berwick for his pending nomination as the head of the Centers for Medicare and Medicaid Services (CMS). We’ve greatly appreciated his work to improve the quality of health care–and of the patient experience–and our interactions with him, most recently on winning standards for timely access to care.
Dr. Berwick has been clear that cost control and quality improvement are not in conflict. And he is clear that one way is to engage patients in medical decisions–not by shifting costs to consumers, but by informing them about their choices and explaining their options to them. That’s a welcome distinction: