After yesterday’s scathing LA Times story, Blue Cross has now stopped mailing letters to physicians, enlisting them as Blue Cross surrogates to check the accuracy of applications. The LA Times has the follow up story today.
What I found interesting about the article was Blue Cross’ claim that it has sent about 1,000 of these letters out a month previously, and heard nary a whimper. I wonder if physicians just ignored the letter — threw it out with the other junk mail? Or, conversely, did any patients get dropped as a result?