The San Francisco Chronicle has another great story about Healthy San Francisco, with a focus on cultural competency.
We fully expect that as new people come into the health system, the health system will have to adapt accordingly, to deal with populations that have different language and cultural needs. Health Access has been active in helping public systems (and San Francisco specifically) meet the language access issue, with the new technology of Video Medical Interpretation that we have been pioneering. It’s essential as the first clinic was opened in Chinatown.
But it’s not just a language barrier, as the article makes clear. Cultural competency matter.